Frequently Asked Questions and Reviews

Who is Lanae Cabinetry?

Lanae is a premier kitchen cabinet distributor located in Austin, TX, Salt Lake City, UT and Lititz, PA. Our goal is to provide exceptional customer service and to make the process of ordering cabinets as seamless as possible.

We are expanding our product offerings to now offer sinks, faucets, hardware, and closets.

At Lanae, we offer our clients the convenience of purchasing directly from us at discounted prices online. No need for quotes or complicated paperwork, simply add items to your cart and checkout to receive your order right at your door. Our commitment to timely responses to all customer inquiries sets us apart in the industry.

Our extensive inventory of high-quality, ready-to-assemble cabinets is located in both Texas and Pennsylvania, allowing us to offer cost-effective shipping and freight options to the continental United States. We offer UPS® shipping for individual cabinets and LTL freight shipping for larger orders, ensuring that the process of ordering cabinets with us is hassle-free.

As a value-added service, we also provide complimentary kitchen design from our team of professional designers. With our diverse range of cabinet sizes and unique designs, such as our pantry drawer cabinets, you have the freedom to design your kitchen without any compromises. Experience the ease and affordability of ordering cabinets with Lanae today.

How does shipping work?

Lanae is located in Austin, TX, Salt Lake City, UT and Lititz, PA. We ship to the continental US and our cabinets are in stock.

We offer: 

• FREE Local Pickup in Salt Lake City, UT and Lititz, PA (Local Pickup is appointment only)

• UPS® Ground (2-5 Business Days) up to 140 lbs

• Freight (3-7 Business Days) 

• FREE Freight (3-7 Business Days) on orders over $2995 

Transit time estimates are not guaranteed. 

We have daily UPS® pickups. UPS® orders placed before 10AM CST are usually shipped the same day. LTL Freight Orders are usually picked up the same or next business day but may take longer. Orders placed on weekends will be processed on Monday.

LTL freight is a curbside delivery (not inside). 

If you have any questions please feel free to contact us at info@lanaehome.com

Why is freight shipping the only option on some items?

Certain larger cabinets and other items are not available for UPS shipping due to their size. We offer freight shipping for large items.

How do I assemble my cabinets?

Assembly videos and written instructions:

Click here for assembly instructions

Written instructions for our complete line coming soon!

Are these quality cabinets?

Lanae cabinets feature:

  • A consistent, high quality, durable painted finish
  • Soft-close feature
  • Full overlay 5-piece drawer fronts and doors
  • ¾-inch thick stiles and rails
  • Dovetail drawers with solid wood on all sides
  • Concealed undermount full extension drawer glides
  • Six-way adjustable European-style hinges with soft-close feature
  • One ¾-inch thick shelf made of cabinet-grade plywood
  • ½-inch cabinet-grade plywood boxes
  • Natural birch interiors with an UV protective coating 
  • Double-doweled face frame joints
  • Hardwood face frames
  • Drawer and door bumpers

Please visit Our Cabinets page for more details.

Can I paint Lanae cabinets?

Yes, you can paint our cabinets. Our UV-cured paint functions as a durable primer for your personalized paint application. To ensure a strong mechanical bond, we recommend sanding our cabinets with 300 grit sandpaper before applying the paint.

How do I layout my kitchen?

The functionality of your kitchen greatly depends on the layout, and there are some general guidelines to follow. Firstly, placing the dishwasher next to the sink. Additionally, we suggest incorporating a pullout trash can nearby, either next to the sink or in the island if you have one. To optimize cooking efficiency, a spice rack cabinet should be located close to the range, and a large three drawer cabinet is ideal for storing pots and pans.

When planning the layout of your kitchen appliances, it's important to keep foot traffic in mind. Consider whether more than one person will be using the kitchen at the same time and whether the open refrigerator door will block any high-traffic areas.

Do I need door clearance?

If you are placing a cabinet next to a wall we recommend a 1/4-1/2” filler to allow the cabinet door to open completely.


Another factor to consider is the placement of corner cabinets. If your kitchen has a corner, it's recommended to use a 1.5-inch filler to ensure that cabinet doors can open without obstruction. It's common to forget the filler, which can result in the cabinet on the left not clearing the knob of the cabinet on the right when opening the door.


Fortunately, our lazy susan base cabinets and easy reach wall cabinets have bifold doors and don't require a filler, allowing them to open unobstructed.

How much does a kitchen cost?

Looking for kitchen costs? Our basic 10ft kitchen and 10ft by 10ft kitchen are great starting points. Your dream kitchen's total cost depends on your chosen options and customizations. To get an exact estimate, we offer FREE design services to help you every step of the way! Check out the links below for more info:

Ready to design your perfect kitchen? We're here to help!

What are standard appliance sizes?

Refrigerator: Standard width is 36 inches.
Range/Cooktop: Standard width is 30 inches.
Dishwasher: Standard width is 24 inches.
Wall Oven: Standard width is 30 inches.
Microwave: Standard width is 30 inches.
Sink: Common sink sizes range from 24 to 36 inches in width.
These dimensions may vary, so it's advisable to check specific product specifications.

Do I need skin panels?

Our cabinet main boxes/carcasses are universal with white painted exterior sides. Only the Fronts (Face Frame, Doors and Drawer fronts) will be finished in your selected color, or stain. If any sides of your cabinets will be exposed, you will want to order a color matched skin panel for the exposed side/s.

White cabinets, glass door cabinets, and spice drawer cabinets come with pre-matched sides and do not require skin panels.

Each cabinet will come in two boxes: a carcass box and a front box. For example, C-B36-WHT and F-B36-BLK.

  • Our cabinets are CARB 2 compliant. This is a California standard for wood products

  • We are proud members of the National Kitchen and Bath Association

  • Our cabinets are TSCA compliant. This is a federal standard for wood products

Reviews

If you need help with your order please contact us at info@lanaehome.com.

  • ★★★★

    Really pleased! I was going to buy an island after my cabinets were installed but I couldn’t find anything that wasn’t made of MDF in the right dimensions. Instead of spending another $900 for more cabinets, I found these. They were easy to put together and the paint/matte finish looks great. And they are at a terrific price point!!

    I found them easy to put together with glue and clamps.

    Best of all-the company actually responds to questions! Nate was very helpful and quick to reply.

    -Kathleen Scott

  • ★★★★★

    To my surprise they are great quality. And really affordable. Me and my clients love that they are real wood and not the cheap particle board junk or mdf.

    -Apollo home pros

  • ★★★★★

    The quality of the cabinets are very nice and the assembly was fairly easy. The customer service I received was outstanding. They were very helpful with my questions as was making decisions as well as helpful thru the order process. Even the delivery driver was nice. I was nervous about making such a large purchase online but this company delivered!

    - Janice Carpenter

  • ★★★★★

    We searched all over for a 6 inch filler cabinet and every advertised 6 inch cabinet was actually 9 inches, except for Lanae !!! We contacted them by phone and someone who works there actually answered the phone, not someone from another country. The service was great, there was a small problem with our shipment and it was immediately handled and corrected. I would definitely work with and recommend Lanae again !!!!

    -Len Moser

  • ★★★★★

    I needed a shaker style over the fridge wall cabinet on the fly and these folks delivered! The order came within a few days and was easily put together. Great product and service!

    -Lance Kasten

  • ★★★★★

    Very great company to deal with. Will definitely buy all my cabinets from them from now on.

    -Thomas Feerick

  • ★★★★★

    I ordered a sink cabinet. It arrived in about 4 days, super fast. It's a nice quality for the money. The directions were a little challenging. But we conquered it.

    -Debbie

  • ★★★★★

    Cabinets are great quality, easy to assemble, and look great. Staff is super helpful and nice! Fast shipping.

    -Blake Masters

  • ★★★★★

    Great product, nice finish, and great customer support

    -J Summers

  • ★★★★★

    Thank you for fast and responsive service.

    -Lillian

  • ★★★★★

    Fast delivery

    -Brian Stone

  • ★★★★★

    For my need

    -Mike bawgus

  • ★★★★★

    Wonderful business and customer service! The cabinets are great quality, real wood, and soft close hardware. I am very happy with my purchase. The cabinets were not too difficult to assemble. They included all the needed pieces, even extra screws. When I had difficulty following the video for a more complicated cabinet, I was able to call Lanae and get instructions and help over the phone. I cannot say enough good things about how helpful they have been. I also ordered the workstation under mount sink. Great quality and a very good price! I will be purchasing from them again for future projects!

    -Sage

  • ★★★

    The quality is good, however the installation is not as easy as the 5 minute video depicts. We had the following issues:
    1. There are no written directions. The 5 minute video is not a true representation of the installation.
    2. One of the cabinet doors is warped.
    3. It was difficult to put on the back of the cabinet and it does not slide in as easily as the video depicts.
    4. The additional items that the site recommends is very misleading. We thought we had to also buy the skin panels for the sides and that was not the case. We returned them, but had to pay a 20% restocking fee of $69.98.
    5. The crown moulding is not easy to install and the site should have directions for this as well.
    6. The installation DEFINITELY requires someone skilled in carpentry and your site should state that!!

    Also, there are no pre-drilled holes to install the handles.

    -Jessica Bermudez

  • ★★★★★

    I was skeptical ordering this online from a company I wasn’t familiar with. I am so impressed by everything about this cabinet right down to how it was packaged. The same cabinet without drawers at lowes was 400$ with now drawers and not available for a few months on back order. I needed one cabinet to fix errors done by previous contractor putting in a 24in dishwasher with no support for our countertop on the end. This 6” cabinet and a 18” dishwasher solved our issues so we can get new countertops installed. The cabinet drawers everything is such high quality I will be ordering for any cabinet needs in the future.

    -Nicholas Newsome

  • ★★★★★

    Great cabinets

    -Joanna Higginbottom

  • ★★★★★

    Best customer service I’ve received in a LONG time. The company is still working out some kinks in their new venture but is very responsive and works to improve those areas. I’m definitely buying more cabinets from them.

    -Linda T.

  • ★★★★★

    Nice cabinets

    -Tommy Dunn

  • ★★★★★

    Ordered on Monday, received on Wednesday.

    -Robert Peterson

  • ★★★★★

    Purchased cabinets love the cabinets and the service I received

    -Ronald Kinest

  • ★★★★★

    Lanae Home is hands down, the best casework company I have ever worked with. Their products are extremely well-engineered and developed with high quality materials and finishes. Moreover, the people involved with this company are perhaps its best feature. Everyone I have ever spoken with has been professional, courteous, and responsive in providing help and service and that is most welcome in this kind of work.

    -George Day

  • ★★★★★

    Quality and amazing customer service in 2023 is a rare experience and Lanae is definitely a cut above the rest. The quality and price point were well above my expectations. All wood construction and easy assembly with access to easy-to-follow assembly videos available on their website. I will definitely buy from them again and refer my friends and colleagues. Thanks Lanae for an unparalleled experience.

    -Jason Gonzales - DIY'er

  • ★★★★★

    Wow! Customer service is above and beyond. I had serious nerves about ordering the right things for building 2 custom towers in my bathroom and Nate took the time to make sure I had the right items. A real person answering the phone with PATIENTS and KNOWLEDGE! The availability of finishing touches like furniture toe kicks and decorative side panels makes a huge difference in the finished product. I can’t wait to receive these!

    -Leigh

  • ★★★★★

    Wonderful customer service!!! We will definitely be ordering again in the future!

    -Richard Haussman & Lynn Martin

  • ★★★★★

    Great cabinets, great looking, high-quality materials. Easy to assemble with the help of Lanae's website video. These are exactly what we wanted, and were a fraction of the cost of custom made cabinets. Highly recommend.

    -Patti Wilma

  • ★★★★★

    We ordered cabinets and Nate Olson helped along the way. Emails with questions were answered same day. We had a damaged trim piece and Nate took care of it same day. I've dealt with a lot of cabinet companies as a contractor and Lanae has been the best by far!

    -Paul Whitehead

  • ★★★★★

    From start to finish from calling on the phone to see exactly what I wanted to the customer service provided when I had a little bit of an issue to the instructions to the quality of the cabinets and the look love them amazing beats the hell out of any big box store thank you guys again

    -Brett

  • ★★★★★

    Absolutely love my kitchen cabinets and workstation sink! Such a transformation and we couldn’t be happier! Assembly was easier than expected, and the cabinets are great quality. The glass rinser on my sink is one of my favorite accessories! Thank you Lanae for helping me get an amazing kitchen for an amazing price!

    -Sara Zamudio

  • ★★★★★

    These cabinets are beautiful and much cheaper than the custom cabinets I originally got quoted for my build. Customer service was fantastic throughout the entire process and they even held onto my order until my guys were at the step of installing!

    Highly recommended!

    -Tom K

  • ★★★★★

    My home was destroyed by hurricane Ian. I got some quotes from local cabinet places but the pricing was crazy and then installation was additional. To make it worse, I was looking at months to get them installed and I had already been 6 months throwing out things, cleaning up, and having my drywall replaced. I wanted my kitchen back and at a reasonable price. I decided to test my skills at cabinet assembly. Since I wasn't sure of my abilities, I ordered one cabinet to see how it went. I figured if I screwed it up, it could go in the garage.
    From order to delivery was 3 days! Wow. That was impressive. Assembly was pretty simple snd the cabinet quality was everything I could hope for. There were no special tools required, just some wood glue and a rubber mallet. Actually, getting the right amount of glue on the cabinet turned out to be the biggest challenge. Hint. Less is more.
    I decided to place an order for the rest of the kitchen which involved 24 boxes. That was a little daunting. Again, delivery was quick and accurate. Starting with the base and wall cabinets proved simple, after the first couple. I managed 3-4 cabinets per day. The lazy Susan was tricky and a pie shaped corner cabinet was a mind bender, but a quick phone call to the company and I was back on track. They were vaery kind and helpful.
    Installation and leveling the base cabinet was a bit more difficult. A newer home with level floors would be helpful but the granite installers commented that it was one of the better installations they had seen.
    I must say I am very proud of my kitchen and love it even more since I built it.
    This company is top notch as are their cabinets. If you have any sense of adventure and basic skills, this is a great option. I had a friend helping me and we had agood time with a lot of laughs. It cost less than half of what I would have paid a company and even with my slow assembly, I had my kitchen together 2 months before I could have had it done. If you aren't sure, do what I did and try just one to see how it goes. These guys will be there for you. Customer service is great.

    -Paula R